We Understand Your Furry Family Members Are Important!
At Shasta Lakeshore Retreat, we appreciate the significance of your four-legged family members. That’s why we are pleased to offer pet-friendly accommodations. However, to ensure a harmonious stay for all our guests, we do have some guidelines in place. We kindly ask that you follow these rules diligently to maintain the integrity and cleanliness of our beautiful homes. Your cooperation will ensure a comfortable and enjoyable experience for both two-legged and four-legged members of your family.
We allow dogs only (no cats) only when disclosed to us in writing (Rental Agreement) and when a fee of $95* per stay per dog has been paid. In general we try to limit the number to two but will consider special circumstances. Contact Lori Raun @ 925-200-6934 (Cell/Text).
Our strict rules are the following:
- Dogs must be disclosed to us in writing on the rental agreement and $95 fee (fee, not deposit) paid or you will lose up to $500 of your security deposit.
- Dogs must stay off all the furniture and beds.
- Dogs must be well trained and not a puppy.
- Dogs must never be left alone inside the house unless in a crate
- Dogs must be on a leash when you are walking around the neighborhood and lake
- Owner must clean up after their dog and must disclose to us proactively if any damage has been done. Damage and stains left behind will result in an additional cleaning charge.
- Owners need to prevent their dog from barking excessively
- Pets must be free of disease, up to date with all vaccinations and without fleas
- Owners need to be careful about wildlife in the area which can hurt your pet (Skunks, Deer, Bears, Mountain Lions, Rattlesnakes)* Based on input from guests, we reduced the pet fee for all new bookings made on June 11, 2024 and beyond to $95 from the previous $120. Please make sure you pay for your pet so the owners continue to allow pets.
The $95 is a fee, not a refundable deposit. This fee is to offset the additional cleaning fees with are required to pay the cleaners and for the wear and tear on the home.
Consistent The Americans with Disabilities Act (ADA) (federal) and California’s Unruh Civil Rights Act (state law), although we still have to pay the cleaners, we do not charge for service dogs. A service dog is individually trained to perform a task or work for a person with a disability (e.g., guide dog for blindness, alert dog for seizures or low blood sugar) and the dog is not a pet — it’s legally treated as a medical aid like a wheelchair. Consistent with these laws, please provide confirmation that the dog is a service animal required due to a medical disability and what task has the dog been trained to perform?
What About Emotional Support Animals (ESAs), Different rules apply: ESAs are not covered under the ADA and not recognized as service animals under California law for public accommodations like short-term rentals.
The home’s $1000 security deposit will be used to address any issues that surface with pets (Damage, pee smell, stains, etc.).
Please do not stay with us if you can’t follow and ensure all these rules are followed as your security deposit may be forfeited.
