Welcome to the Frequently Asked Questions section of our website where we answer questions we get asked often.  If you do not see the answer to your question here, consider sending us your question using the form on this page.

Otherwise, Places to Find Answers to your questions:

  1. Throughout this web site
  2. The Welcome Packet after you book your vacation with us
  3. The FAQ below ….will add more over time
  4. Call, E-mail or Text us.  See Contact Section.
  5. Brochure below the Question Form

Q: How far is the MARINA from your homes?

Sugarloaf Marina is next door.  No other homes at Shasta are closer.  See “Map of the Lake”

Q: Where is the BOAT RAMP?

There are several boat ramps.  The closest is next door at the Sugarloaf Marina.  If lake is low then you have to drive about 1/2 mile (also very close).  See “Boat Ramps”

Q: Do you allow PETS?

Yes, but only by exception and approved by the owners as we want to keep the homes very nice.  We charge $95 extra per pet for your stay.

Q: How do you RESERVE one of the two houses?

Many different ways.

  1. VRBO – 60% of our guests use
  2. AirBnB – 35% of our guests use
  3. Tripadvisor
  4. Call us, Text us or e-mail us.  Lori at 925-200-6934.  loriraun@comcast.net

Q: Do you accept CREDIT CARDS or Check?

  • Credit Cards….#1, 2, 3 above
  • Personal Check….only #4 above
  • Venmo….only #4 above

Q: Do you have a GARAGE for my boat or car?

No.  Although we do two have garages, we have our personal belongings in them and they are not big enough for boats.  The neighborhood and marina is safe.  No need for garages.

Q: Do you rent all YEAR AROUND?

Yes.  See our “Calendar” page on this site for current availability

Q: What do you furnish and PROVIDE?

We try to take care of everything except Food, your clothing and your personal items.

Q: How much is required to RE$ERVE a place?

Approximately 50% of the total cost

Q: Do you require a RENTAL AGREEMENT?

Yes a simple 2 page rental agreement that we will send you.  This is to protect you and us and to avoid misunderstandings.  Note:  We have never had to use it as we have great guests.

Q: Where can I find REVIEWS on your houses and you as hosts?

There are over 75 FIVE STAR reviews on the “Reviews” page of this web site.  You can also see them on VRBO, AirBnB, Google and Yelp.

Q: Do you require a security DEPOSIT?

Yes.  $500 for one home or $1000 if both homes are rented.   Note: we have not had to keep one as we have wonderful guests.

Q: Is this a great place for a LOUD PARTY?

No.  Sorry.  You can have a great time…but not a loud party.   Sound travels too far and the neighbors will not tolerate.  We recommend a houseboat for big loud parties.

Q: How are your homes for WHEELCHAIRS?

The main floor of Retreat 1 is easy to get to from a car.  Unfortunately the bathroom doors and space in bathroom does not provide much room.  Retreat 2 requires access via a slight slope. Best to discuss with us first.

Q: What are the VIEWS of?

These two homes have the best views in all of Shasta.  They look out at the lake, mountains and frequent wildlife.  Trust me….you can’t beat this.  See the “Reviews”.

Q: How soon do you return the security deposit?

We try to release within 24 hours.  This is our intent.

Q: Are there STORES nearby?

Yes.  2-3 miles to local store in Lakehead.  25 miles to Costco, Safeway and more in Redding

Q: Is there SNOW on the ground in the winter?

Rarely.  Although we are up in the mountains and you will love it, if you want a cabin in the snow….we prefer you stay somewhere else as we do not want you to be disappointed.

Q: Is there SNOW SKIING or tubing?

Yes at Mt. Shasta about 45 minutes away.

Q: Is the water right by the house?

In a normal, non-drought year the lake will fill close to the top around memorial day.  Since it is a water reservoir for California, it will dropped slowly until the rains start in the winter.  The distance from the house to the water will very greatly for this reason.  There is always a trail to the water.

Q: Is there a white sand beach next to the house?

Unfortunately not.  Much of the shores of Shasta Lake are either rock or red dirt.  Great clear warm water but without the sand.

Q: How far in advance should we BOOK?

  • Summer – 1 year (these two house are the first two at Shasta to book up)
  • Spring/Fall – 3 to 6 Months
  • Winter Holidays – 3 to 6 Months
  • Winter – With short notice many times

Q: How much does it COST?

  • Ranges from $175 a night to $595 a night depending on the time of the year
  • Ranges from $999 a week to $3400 a week depending on the time of the year.  Plus $500 refundable deposit, lodging tax which is 10%, and cleaning of $150

Q: What does the owners Dave and Lori do with the proceeds from rent payments?

Although at some point in the future when we retire we would like this to be a source of income, currently all money received from our wonderful guests go to paying the loans, utilities, taxes and what is left over is re-invested into the homes.  Our objective is that every year our guests come back they see new improvements based on their inputs

Q: Do you have a place to PARK a BOAT?

Yes.  Although we have room, we highly recommend you book a slip at Sugarloaf Marina for your stay.  $25 a day.  This is what we do.

Q: Do you have AIR CONDITIONING?

Yes at both houses.  Good strong units.  You will not be warm inside.

Q: Do you have INTERNET?

Yes.  Not as fast as at home….but it works.

Q: What if our party is larger than 14?

You can rent both houses at the same time which will sleep up to 24.  There is a dedicated booking page on VRBO at:  https://www.vrbo.com/934760

Q: What if our party is larger than 24?

Although we can’t support more than 24, you can add additional homes in the area.  Although they are not lakefront like ours, they are nice homes and very close.  Here are the VRBO pages for them.

  • https://www.vrbo.com/615066
    • Sleeps 12
    • Across the street from Retreat 2
    • Owner is Mark
  • https://www.vrbo.com/1524494
    • Sleeps 8
    • To the left of Retreat 1
    • Sherri & Kirk are the Owners
  • Others that are short drive or 5 min walk
    • https://www.vrbo.com/1329133
    • https://www.vrbo.com/242746

Q: Do you have any KAYAKS or PADDLE boards to rent or use?

Yes, in May 2018 we started to make 2 Kayaks and 2 Paddle boards available complementary to our guests.  They are shared between the two homes.

Q: Did the FIRES in the Shasta area impact the two homes?

No, none of the Lakehead/Sugarloaf area was impacted.  On the lake you will see some of the burn  areas on the west side of the Sacramento arm and the farthest North part of the McCloud Arm.  Less than 10% of the shoreline of Lake Shasta was impacted.

Q: Is the Sugarloaf Marina open all year?

No, unfortunately being a smaller marina, they tend to open be open from about sometime in May to Labor Day.  A larger marina is 3 miles from our homes which is Antlers.  Please note as the water level drops, Antlers moves their marina many times down to Sugarloaf.  Call them for additional information.  See our “Marinas” page for more information.

Q: Do you have floor plans for the two houses?

Yes, go to “retreat homes” and then to either “Retreat 1” or “Retreat 2” on our web site.  They are also in the brochure on this page which you can download.

Q: Do you use a vacation rental property management company?

Yes, Shasta Vacations 4 Rent is our Vacation Rental Property Management Company for Shasta County and we also have one for other areas.  Contact us for more details or go to www.shastavacations4rent.com

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